Terms & Conditions for Text Messaging and SMS

Effective Date: 22 July 2024

TOSI, LLC (“we,” “us,” or “our”) offers text messaging (SMS) services to communicate with our customers. By opting into our SMS services, you agree to the following terms and conditions.

1. Consent to Receive Text Messages

By providing your phone number and opting into our SMS services, you consent to receive text messages from TOSI, LLC. These messages may include:

• Service updates and reminders

• Promotions, offers, and marketing messages

• Transactional information related to your account or services

Consent to receive SMS messages is not a condition of purchase.

2. Message Frequency

The number of messages you receive will vary based on your interaction with us and the services you have signed up for. Typically, you can expect to receive no more than 5 messages per week. Though this could change depending on interaction level and stage.

3. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. Check with your carrier for details about your SMS plan and fees.

4. Opting Out

You may opt out of receiving text messages at any time by:

• Replying “STOP” to any SMS message you receive from us.

• Contact us directly at [email protected] or (405) 970-8674.

After opting out, you will no longer receive SMS messages from us unless you opt back in.

5. Privacy and Data Use

We respect your privacy and are committed to protecting your personal information. Information collected through our SMS services is subject to our Privacy Policy, which can be found https://tosillc.com/privacy-policy.

6. Supported Carriers

Our SMS services are supported by most major mobile carriers. However, we do not guarantee delivery of messages to all carriers and are not responsible for delays or undelivered messages due to carrier issues.

7. Disclaimers and Limitations of Liability

• No Guarantees: We do not guarantee the availability or performance of our SMS services at all times.

• No Liability: TOSI, LLC is not liable for any delays, undelivered messages, or any fees charged by your mobile carrier.

8. Changes to Terms & Conditions

We may update these terms and conditions periodically. Any updates will be effective upon posting to our website, and your continued use of our SMS services constitutes acceptance of the updated terms.

9. Contact Us

If you have any questions about these terms or our SMS services, please contact us:

TOSI, LLC

7025 N. Santa Fe Ave

Oklahoma City, OK 73116

Email: [email protected]

Phone: (405) 970-8674